At Brookthorn Bristol Stays, we only collect the information we need to manage your booking and look after your stay. This includes your contact details, booking information, and payment details (which are processed securely by trusted third-party providers). We may also request ID where required for verification. Your information is used to: Confirm and manage your booking Communicate with you before and during your stay Process payments and refunds Meet legal and safety requirements We do not sell or share your data for marketing purposes. Your details are stored securely and only accessed by those who need them to provide your stay. We keep information only as long as legally required. You have the right to access, correct, or request deletion of your data at any time. If you have any questions about how your information is handled, you can contact us directly.